Welcome to ACT site our main objective is to support charity and for all good causes.

The use of this website is governed by the terms and conditions under this Agreement. Terms and Conditions of agreement between ACT and users / registered members of the website describes the terms on which ACT offers its Services through the website. Before using this website, users must carefully read, understand, accept and agree to abide by all the terms and conditions under this Agreement. If user do not agree to these terms and conditions under the Agreement, User must not use the Sites or Services.

1.Registration, Accounts and Usage

The services offered by ACT site requires registration. Users need to provide accurate and current information during their registration process. Any unauthorised/missuse of the services provided by the ACT will lead to deletion of user accounts and will not be allowed to use the services in the future.

2.Funding services

ACT donation platform supports user/registered members (NGOs) to raise funds and achieve their objectives and also for all good causes.

User/ registered members 'NGO's can register with ACT for free and raise their appeal by selecting appropriate category label to it. For example if an user is creating an appeal requesting for funding for child education then he need to raise an appeal under 'Child Education' category.

ACT will provide technical assistance to the members and will also provide them with a website for their organisation through which they can view all they raised appeals and can also publize their appeals from their end .

ACT site will globalize the appeals made by users/members using its technological platform.

ACT site will allows users/members to share their appeals using facebook social media platform.By which the donations for the appeal will be received and the user appeal will be justified.

Registered members can use facilities of ACT to donate/do voluntary service to the cause they are interested .

Appeal owner will receive an email for every donation received for their appeal.

Charged Back or Refunded Donations

ACT Foundation enforces a strict “No Refunds” policy for contributions made to the donor-advised fund. However, the Foundation recognizes circumstances wherein reversal of transactions are necessary. These include Charge Back and Gross Error transactions.

Generally Charge Back transaction occurs when the credit card holder files a dispute with their bank stating that either they did not authorize or recognize the transaction on their credit card or bank statement. During such circumstances ACT staff will provide supporting documentation in an effort to resolve the Charge Back case.

In cases if ACT group is unable to resolve such cases and the case is referred to pre-arbitration . If the Charge Back funds have already been regranted to the advised organization, no attempt will be made to compel the organization to return the funds since the regrant of an advisement is considered complete and unrestricted. However, the ACT group will not issue any further regrants of donor-advised funds until it receives additional funds from donors or other sources advised for the organization equal to the amount of the Charge Back.

Generally Gross Error transaction occurs when then credit cardholder / donor makes a transaction for an amount grossly different than the intended amount. For example, a donor makes a RS 10000 donation instead of Rs 1000 donation. A Gross Error transaction DOES NOT include advisement: made to the wrong organization or fundraising page, containing an incorrect name, dedication, or designation, or any other non-financial reason.

The ACT Foundation will take necessary steps to determine the exact criteria of a Gross Error transaction. Importantly Gross Error transaction refund will only be considered if ACT group is not yet re granted the funds to the designated organization . Once funds are regranted, the donor should contact the advised organization in order to attempt to correct the error.

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