ACT (Anupama Charitable Trust) payroll giving programme provides a platform for employees and employers to join a programme to support of their choice of NGOs or Any submitted appeals with small contributions from their payroll every month.
Good organisationBy providing a single integrated platform, giving a holistic customer view – across social and traditional channels.
By providing a superior and cohesive approach to service request resolution by quickly spotting it and seamlessly integrating it to the CRM system
By spotting social leads across public conversationsRead More
jettisaborganisationAn effective organisation while well defining the assignment of each individual member working within an organization structure, clarifies what particular activities he has to perform within his given assignment. This enables him to perform his job devotedly and efficiently in fulfillment of his predetermined goals.Read More
Tata motorshe Listening Platform scans millions of conversations across social and online media and helps track and analyse all posts that are relevant to a company, in our case - Tata Capital. The relevancy is based on a select list of keywords which Tata Capital has identified and these keywords cover multiple areas such as – company names, spokespeople names and competitors. The text mining engine of the platform helps sort, analyse, extract sentiments, follow trends and represent them graphicallyRead More
vani vidhyaCustomers are far more connected and empowered today and brands need to respond to this change by being where the customers are;
CRM systems have traditionally been sales or service oriented, but the need of the hour is for a brand to be conversational while managing relationships and Social CRM is conversation-driven;Read More